What we can do for you
Northern Horizon Solutions BPO is led by some of the Most Experienced Senior Managers in Industry with Diverse Expertise based out of Hyderabad delivering Solutions Globally focused on, Customer Support Services., Telecommunications, Sales & Promotions
- Skilled Talent Working 24/7, 365 Days.
- 3 Level Quality Mapping & Control
- High Accuracy Rates < 99.5%
- Secure 128 Bit Encryption Technology
- Best TAT as Per Client Requirements
- Dedicated Delivery Department
- Devices with MADP
- Confidentiality & NDA with Every Resource
- BEST Competitive Rates Globally
- Superior Quality
- Robust Infrastructure
- 8 language support Model
- Wide breadth Industry Experience & Offerings
WHAT WE DO
Our Experience & Expertise
We offer 8 Different Strands of Outsourcing focused on delivering the perfect solution for your business at Right time & Right Place.
Inbound Customer Management
- Inbound Contact Center
- Customer Life Cycle Management
- Social Media Management
Sales
- Outbound Contact Center Management
- Inbound Sales
- Outbound SME Sales
RETAIL MANAGEMENT
- Retail Store Management
- Product Demonstration
- Product Distribution
IT & HELP DESK
- Technical Help Desk
- Self Service Technologies
- Mobile Management
The Leadership Team has over 50 years Industry Experience, Successfully Servicing Clients all over the word.
As an Organization we Specialize in Comprehensive range of
- Data Digitalization & Back Office
- Transcription & Translation
- Voice & Data Processing
- Investments In Technology & Process Innovation
- Focus on Best In Class Customer Experience
- Learning – a cultural corner stone
- Strong Domain Knowledge
